Accessibility statement
Our accessibility statement is our commitment to creating a considerate and accessible environment for all users. We are committed to providing equal and unrestricted access to all people, regardless of their physical or mental abilities or limitations. The accessibility statement undertakes to consult with the users and take their needs and requests seriously in order to improve and adapt our platform to all the needs of the surfers. This includes technological tools and various adaptations aimed at making our services and content more accessible to people with different disabilities, and making the experience comfortable and easy for everyone.
Updated as of December 20, 2022
We at Medidate (Apom Studios Ltd.) are committed and work for the promotion of accessibility to allow even people with disabilities and special needs to use and enjoy the variety of services we offer to all our customers at service and sales points, on the website and at the call centers.
About a quarter of the population in Israel encounters difficulties accessing the Internet: the visually impaired, the hearing impaired, people with motor disabilities, the elderly, and more.
In order to be able to provide an optimal, professional and accessible service to everyone, we made the necessary adjustments to our website, and we implemented the accessibility rules as much as possible in accordance with the principles of the accessibility standard in Israel, regulations on equal rights for people with disabilities (accessibility adjustments to the service), 2013-2013 (mark C ': Internet Services),
The site is adapted to the requirements of accessibility standard 5568 level AA according to WCAG 2.1 guidelines
Accessibility on the site is optimized for the leading browsers: Chrome, Firefox, Explorer 9 and above.
We have invested a significant amount of resources to ensure that its site is easier to use and more accessible to people with disabilities, with a strong belief that every person has the right to live with dignity, equality, comfort and independence.
We provide you with an advanced accessibility component of the UserWay company, operated by a dedicated accessibility server. The software allows the site to improve its compliance with the Internet Content Accessibility Guidelines (WCAG 2.1).
UserWay's accessibility menu can be activated by clicking on the accessibility menu icon that appears in the corner of the page.
The accessibility menu and the technology used on the site allow many options such as:
Adapting the site to screen reader users, the option to navigate using a keyboard, increasing fonts, stopping the flickering, contrast, highlighting links, changing fonts, and many other options that you can read about here, the accessibility solution supports screen reader software: JAWS, NVDA and more.
We continue our efforts to improve the site's accessibility as part of our commitment to allow its use for the entire population, including people with disabilities and special needs. It should be noted that despite our efforts to make all the pages on the site accessible, you may come across parts that have not yet been accessed.
If you have found and/or encountered difficulties browsing the website regarding accessibility or in general, we will be happy to receive inquiries for information and/or suggestions for improvement and/or an email with a report of the problem, to the coordinator of the accessibility area in the company:
Coordinator of the field of accessibility - Ofir Paz
Email: medidate.crm@gmail.com
So that we can handle the problem in the best way, we strongly recommend that you attach as many details as possible:
• Problem Description
• What is the action you tried to perform?
• Which page did you browse?
• Type and version of the browser
• Operating System
• The type of assistive technology (if you used it)
Accessibility arrangements in the organization:
Aids such as an inspiration loop for the benefit of accessibility for people with hearing disabilities.
Accessible call center.
Ways of contact and alternatives such as WhatsApp or email for the benefit of hearing impaired and deaf people.